Support

How do I restore my purchases?

Open Sentience → tap the menu icon → Store → Restore Purchases.

My game progress disappeared. What do I do?

Make sure iCloud is enabled on your device. Go to Settings → Apple ID → iCloud and ensure Sentience is toggled on.

Can I get a refund?

All purchases are final and non-refundable. We do not issue refunds for any in-app purchases, Sentience Store purchases, or subscriptions. If you believe there was an unauthorized charge, contact your payment provider directly.

I found a bug. How do I report it?

Email us at support@sublimelabs.tech with your device model, iOS version, and a description of the issue.